Digital fleet management has promised efficiency for years, yet many superintendents will admit the reality often falls short:
- multiple systems,
- duplicated data entry, and
- parts ordering that still relies on phone calls, PDFs, or disconnected portals.
Toro’s early February 2026 expansion of its Intelli360® platform is a clear signal that the company is attempting to close that gap—and, more importantly, to rethink how parts logistics fit into day-to-day equipment management.
Rather than positioning parts ordering as a bolt-on e-commerce feature, Toro has embedded it directly into the Intelli360 ecosystem, alongside telematics, maintenance scheduling, and work order management.
For greenkeepers and equipment managers, this integration may prove more consequential than the headline feature itself.
From Monitoring to Managing: A Shift in Digital Strategy
Since its launch, Toro Intelli360 has been marketed as a “digital toolbox,” but until now, its primary strengths lay in visibility—tracking usage, monitoring equipment health, and scheduling maintenance.
Parts ordering, arguably one of the most operationally disruptive pain points in a workshop, remained largely external.
According to Janel Hinde, digital product marketing manager at Toro, the expansion reflects a deliberate pivot.
“Our goal with Intelli360 is to provide a true digital toolbox that helps simplify the complexity of managing a modern fleet,” she explains.
“By integrating parts ordering and introducing advanced features like public and private shopping lists, we’ve made the process much more intuitive.”
That intuition matters. In many facilities, parts ordering is still reactive: a machine goes down, a technician flags the issue, and the scramble begins.
By embedding ordering directly next to maintenance alerts and work orders, Toro Intelli360 is designed to support a more proactive, workflow-driven approach.
One Platform, One Workflow
At a functional level, Toro Intelli360 now allows superintendents to move from fault identification to parts procurement without leaving the platform.
Telematics devices installed on equipment feed data back to the system, highlighting required maintenance or potential issues.
From there, users can create work orders, assign tasks, and—critically—order parts from the same interface.
The introduction of a single-cart ordering model is a subtle but important detail.
Users can combine genuine Toro parts and non-OEM items in a single order, reducing friction that often comes with managing multiple suppliers or approval processes.
For operations managing mixed fleets or time-sensitive repairs, this consolidation could significantly reduce downtime.
Shopping Lists as a Management Tool, Not Just a Convenience
One of the more thoughtful elements of the expansion is the shopping list functionality. While “shopping lists” may sound consumer-oriented, their application here is distinctly operational.
Technicians can build lists of required components as they identify maintenance needs—such as filters, blades, belts, or repair kits—without immediately triggering a purchase.
Supervisors can then review, adjust, and approve those lists before finalizing an order.
This creates a clear audit trail and aligns purchasing decisions with budget oversight, something many facilities struggle to balance.
For frequently used consumables, public shopping lists also enable rapid reordering, reducing the risk of running short on essential items during peak season.
Looking Ahead: Inventory Intelligence and Diagnostics
Toro has made it clear that this expansion is not the end of the Intelli360 roadmap.
Planned updates include integrated parts inventory management, with automated alerts when stock falls below user-defined thresholds.
If executed well, this could help facilities transition from reactive ordering to true inventory planning.
Future fault code notifications, paired with initial diagnostic guidance, suggest a move toward decision support rather than simple alerts.
For equipment managers, this could mean faster troubleshooting and more informed conversations with dealers or technicians before a machine ever reaches the workshop floor.
What This Means for Greenkeepers
The broader implication of Toro’s Intelli360 expansion is not just convenience—it’s consolidation.
By positioning Intelli360 as a central operational hub rather than a collection of digital tools, Toro is betting that simplicity and integration will drive adoption.
For greenkeepers managing increasingly complex fleets with limited staff and tighter budgets, the value proposition is clear:
- fewer systems,
- fewer handoffs, and
- fewer delays between problem identification and resolution.
Intelli360 is available in Light, Pro, and Ultra subscription tiers, with parts ordering included across all levels.
Existing myTurf® users can access their fleets using their current credentials, lowering the barrier to entry.
Whether this expansion delivers on its promise will ultimately depend on execution and real-world usability.
But strategically, Toro’s direction is unmistakable: fleet management is no longer just about data—it’s about turning that data into action, efficiently and at scale.
For an industry where uptime is everything, that shift may be worth paying close attention to.
Practical Implications: Pros and Cons for Greenkeepers
Pros
- True workflow consolidation: The most tangible benefit is eliminating system-hopping. Maintenance alerts, work orders, and parts ordering are now available in a single environment. For superintendents and equipment managers, this reduces administrative friction and the risk of missed steps between diagnosis and repair.
- Reduced equipment downtime: By linking parts ordering directly to maintenance needs and telematics data, Toro Intelli360 supports faster decision-making. Technicians can flag required components immediately, and managers can approve and order parts without delays caused by emails, paper notes, or verbal requests.
- Improved purchasing oversight: The public and private shopping list functionality introduces a structured approval process without slowing operations. Managers maintain budget control, while technicians retain autonomy to identify needs in real time—an often difficult balance in busy workshops.
- Simplified ordering through a single cart: The ability to combine genuine Toro parts and non-OEM items into a single order addresses a long-standing inefficiency, particularly for facilities managing diverse equipment or relying on multiple suppliers.
Cons
- Platform dependency: As Toro Intelli360 becomes more central to operations, facilities may find themselves increasingly dependent on a single ecosystem. For some managers, this raises concerns around flexibility, data portability, and long-term vendor lock-in.
- Inventory management is still forthcoming: Although inventory alerts are on the roadmap, they are not yet live. Until that feature is fully implemented, some facilities may still need to use parallel systems to accurately track stock levels.
- Digital-first assumption: For traditionally run operations accustomed to manual processes, the shift to a fully digital workflow may feel abrupt. Success will depend on management’s commitment to using the platform consistently rather than selectively.
The Bottom Line
Toro’s expansion of Intelli360 represents a meaningful step toward operational unification rather than incremental feature growth.
The inclusion of integrated parts ordering moves the platform closer to being a true command center for modern greenkeeping operations.
For facilities already invested in digital fleet management, the benefits are immediate and practical.
For others, the expansion presents a clear question: whether now is the right time to transition from fragmented processes to a fully integrated, data-driven approach.